+ Why should I register as a consignor to sell my kids’ items with Pigtail & Cowlicks?

You get to clear your clutter at one time.

You set your own prices – no haggling!

We walk thru the consignment journey with you with tons of tips, videos, and a Consignor Facebook group to get your first time consigning to be extra successful!

We sell everything for you – you drop and go. You earn 65% of whatever you sell!!!!

You will get to SHOP EARLY at our Exclusive Consignor Presale!

You can keep track of your sales and celebrate your sold items at home in your pjs.

You get to shop early AGAIN for the Consignor/Team Member Half Price Presale

You get a donation report if you opt to have any unsold items donated to charity at the end of the sale! Win – Win!

+ When does Consignor registration open?

Spring 2024 registration for both sale locations opens January 17, 2024.

+ Are there different types of Consignors?

Owensboro has both Regular and Restock Consignors.

Evansville has Regular Consignors.

+ Why does Owensboro have Restock Consignors?

As this location has grown, so has the interest in being a Pigtails Consignor! To allow room for the consignors’ items to be displayed well, we allow 550 Registered Consignors to put out their items first, then after the first night of presales, 50 Restock Consignors add their items to fill the sales floor once again.

+ How is being a Restock Consignor different?

Registration fee is $10

Drop-off is Thursday morning 9am-12pm

Not accepted: Clothes smaller than 18 mos are not accepted (boutique clothes in those sizes are allowed)

Girls clothes over size 7-8

+ Do Restock Consignors have a presale?

Both Regular and Restock Consignors will receive passes to the Consignor Presale.

+ What if I have questions along the way or don’t know what to do?

You are not alone in this! We are here to help you at every step!

We have tried to answer all potential questions on our website, so make sure you become familiar with it.

Once registered, consignors will begin receiving emails with tips and suggestions.

Also, all consignors will be invited to join our Facebook Consignor Group. This group is a great way to answer a group of returning consignors eager to help or message us directly.

We’ll send out emails and post to the Facebook consignor-only group page.

You can also reach us directly through our Contact page, email, or Facebook.

+ WHAT SUPPLIES SHOULD I HAVE WHEN I START PREPPING MY ITEMS

For simplicity, gather all of your tagging supplies along with your items to be priced in one area. You will need:

Hangers for clothing (we accept both wire and plastic hangers)

Safety pins

Plastic zipped baggies for toys with small parts, onesies, etc.

Packing tape for attaching tags to toys, sealing bags, etc.

Zip ties (may be helpful for attaching toy pieces together)

Magic Eraser or cleaner – you want your shoes and plastic items to sparkle!

CONSIGNOR SUPPLIES VIDEO

+ WHERE CAN CONSIGNORS FIND HANGERS?

We have a great resource for you. Dry cleaners often have free hangers – just ask, and they’ll let you know. Also, ask friends/family that may have a uniform service for work. If you do need to purchase hangers, one suggestion is to buy one pack per Wal-Mart/Target shopping trip. They aren’t very expensive, and this will allow you to slowly add to your stockpile. Warning – as the sale date gets closer, other consignors are looking for hangers, so inventory may get low. Act sooner rather than later.

+ WILL I GET MY HANGERS BACK AFTER THE SALE?

As much as we want to say, “Yes!”, it is impossible to take off and store all the hangers that shoppers would be leaving behind. We also have a speedy check-out that would be slowed down by this process. Our advice? Buy as many hanging items as you dropped off, and you’re golden.

+ BABY EQUIPMENT & TOYS PREPARATION

Baby Equipment & Toys

Fasten tags securely to your items with clear packing tape – not Scotch® tape. You can punch a hole in the top of your tag and attach the tag securely with a zip tie or ribbon. Group loose items (i.e.: bibs, rattles, etc) together appropriately in zipped bags and seal with clear packing tape. Please tape tag on outside of bag.

+ CLOTHES PREPARATION

The better they look, the better they sell! Please take time to wash and iron your clothes, if necessary. Check for stains, broken zippers, torn hemlines, etc. We will not accept any item that is not in excellent condition.

Don’t forget about item grouping! You can group items together – pants and a top, bedding sets, toy sets, onesies, etc. All groups of clothing items must be the same size and similar style.

CLOTHES PREPARATION VIDEO

+ PANTS/SHORTS/SKIRTS PREPARATION

All pants must be pinned to a hanger – not folded over, as they tend to end up on the floor. Do not use pant hangers – the clips are not strong enough for all the excited shoppers we have. Safety pin all sets and accessories securely together. Pants, skirts, and shorts must be pinned to the hanger. Both pieces need to be viewable without unpinning them.

HANGING PANTS VIDEO

+ SHOES PREPARATION

Only bring your like-new shoes, limit 10 per consignor. Put shoes in a zipped bag and seal with packing tape. Seal bag with packing tape so shoes are not separated. Attach your tag on outside of bag with packing tape. If shoes do not fit in a bag, ziptie them together with a hole-punched tag. Shoes that have excessive wear, are dirty, or have scuff marks will not be accepted.

+ TOYS PREPARATION

These are our best sellers! Make them look good, and they’ll fly out the door. Make sure all toys are clean and have batteries (if applicable). Small parts should be in zipped bags, taped closed, and attached to the toy securely. Secure with clear packing tape and tape tag to the bag. Large Little Tyke toys, bikes, and furniture are in high demand! When tagging large toys, it is best to also attach a piece of masking tape to the toy with your consignor information.

+ HOW DO I ENTER MY ITEMS ONLINE?

To enter your items, use your consignor login credentials you received upon consignor registration. Our inventory system is user friendly, and there are options to enter your items both manually AND verbally! Here is a video to best show this process.

+ HOW IMPORTANT IS THE ITEM CATEGORY?

VERY - for two reasons. One, when deciding on the rack layout prior to set-up, we use your item categories to know how much of a certain size/category to expect. Second, if a tag falls off your item, we work diligently at matching the tagless item in the system or on the floor. If your girls 3T jeans are entered in the boys 6x size category, we will not be able to find them with an inventory search.

+ HOW IMPORTANT IS THE ITEM DESCRIPTION?

The more detailed you describe your item, the better. If a tag gets seperated from an item, your description is key. A tag that says, "Old Navy blue shirt with green stripes" is much more likely to be found than a tag that simply says, "Shirt."

+ I DON'T KNOW HOW TO PRICE MY ITEMS, PLEASE HELP!

We totally have your back. This can be tricky! You can see our tips and suggestions for pricing here.

+ WHERE DO I GET THE TAGS FOR MY ITEMS?

You will print them yourself or email them to a printer, such as Office Depot. Six tags will print on one piece of cardstock, which you will then cut and place on your items. You can print your tags at any time up until your scheduled drop-off time. You must have all of your items entered by the time specified on the Sale Info page.

+ WHAT TYPE OF PAPER DO I USE FOR MY TAGS?

Use white/cream/pastel cardstock only – NOT PAPER OR SHINY GLITTER PAPER! Paper is easily torn from the item and can easily get separated. Shiny glitter paper will have a hard time scanning. You can get reasonably priced cardstock at local stores like Wal-Mart and Sams Club or online at Amazon.

+ HOW WILL I KNOW IF MY TAGS WILL SCAN PROPERLY

99% of tags printed work perfect. Print your tags on low quality – high quality tends to put excessive ink on the cardstock, which can make the barcode lines bleed together. The scanner may not be able to read those tags. Bar code lines need to be destinct and crisp, the white space in between the lines is an important as the black lines.

+ I'VE CHANGED MY MIND ABOUT A PRICE OR DISCOUNT OPTION AFTER PRINTING THE TAG. CAN I JUST CROSS IT OUT?

Do not cross out or overwrite on your tag – no whiteout or changed prices. The barcode does not know to make the change you would write. If you make a mistake, you need to change your information online and reprint the tag.

+ WHERE DO I PUT MY TAGS ON MY ITEMS

Attached card with a safety pin to the upper right front of clothes when looking at the items. You can punch a hole at the top of the tag to make it easier to slide the safety pin through. Remember all clothing is to be hung on hangers with the top of hanger facing left, make a question mark shape. For items in bags, you can put the tags inside or outside of the bag. Check out these videos for item preparation and tag placement on several categories.

+ WHAT HAPPENS IF MY TAGS FALL OFF. WHAT CAN I DO AS A BACKUP?

With over 50,000 items for sale, there are going to be lost tags. While we do our best to match found tags with items missing tags, there is a back-up option or you. You can also put masking tape with your consignor number on your items. Should the original tag get lost, we know what the item is and can be re-tagged. Put the extra tag where visible but not distracting place (like the inside tag of clothes or the bottom of a stroller/tricycle).

+ HOW DOES DROP-OFF WORK?

On your consignor homepage, you will select a 15 minute time that is most convenient for you to bring us your inventory. You will come with your items, and a Team Member will look at each consigned item, checking for stains, wear/tear, working batteries, missing zippers/buttons, current styles, etc. We make every effort to sell only high-quality kids’ items, so this process insures each item follows our guidelines, is hung and tagged correctly. You will then put your item on the floor.

+ IS THE DROP-OFF TIME I SELECT FLEXIBLE?

Things run smoothly when consignors arrive promptly at their scheduled time. We have between 3-12 Consignor scheduled every 15 minutes, so our goal is to quick and efficient. Please understand if you arrive early that we may be able to screen your items early, but there is a chance that other people may be scheduled at that time. You may need to wait until your scheduled appointment.

+ WHAT IS THE BEST WAY TO GET ITEMS FROM MY HOUSE TO THE SALE?

So glad you asked! Pre-sort and pack your clothes by gender and size. When your clothes are sorted by size/gender,you can keep them in trash bags with the hangers poking thru the bottom of the bag. Keeping your similiar items togther (ie books, shoes, etc.) will make your drop-off appointment much quicker. Totes and bags are helpful for your smaller items.

+ WHAT DO I DO WHEN I ARRIVE WITH ALL OF MY ITEMS?

There will be designated parking at for both locations. You will pull up, and we have a crew that will unload your items. You'll then find a parking space then come in, and we will get you signed in and you'll join the inspector looking at your items.

+ HOW WILL I KNOW WHERE TO PUT MY ITEMS AFTER A TEAM MEMBER IS FINISHED SCREENING THEM?

After they have finished screening your items, Team Members will explain where you can place your items. Signs will be everywhere - clothes racks, baskets, tables, etc. There will also be Team Members on the floor assisting consignors. Here’s a little secret – you can even look around and get a sneak peek of the sale floor while putting our your own stuff!

+ I'M NERVOUS TO COME TO DROP-OFF, WHAT IF I DID SOMETHING WRONG?

Push those thoughts out of your head! We’re all in this together. Our job at drop-off is to answer questions and help with anything you need. We have tons of supplies if we need to fix something, and we will do it with you. No fear of judgement from us!

+ WHAT IF I HAVE REJECTED ITEMS AT DROP-OFF?

The lights at our sale location are different than your living room, so there is a chance that stains will appear that you have never seen. No worries – you will decide what you want to happen. You can take your item home to try and fi the problem then return it to us or you can pass it along to a friend. We will also have a donation area if you would like for us to give your item to someone in need.

+ IS THERE ANYTHING ELSE I NEED TO KNOW?

Yes – we will have a large assortment of chocolate for you at drop-off. This is called, “Yeah! You made it, and we’re so proud of you!”

+ TELL ME ABOUT THE EPIC CONSINGOR PRESALE

This is a shopping time before we open to the public where we open just for YOU – consignors! You can find the exact time here. Each consignor will receive a pass that allows one adult to shop. Kids are welcome; however, know that this shopping time may be a bit crazy, so smaller kids may prefer to be in the care of someone else during this time.

+ CAN I BRING SOMEONE WITH ME TO THE CONSIGNOR PRESALE?

Each adult that shops needs their own ticket. This an exclusive time just for consignors. We want this time to be calm and a treat for you hard-working consignors, so we limit the shoppers at this time. We will have the ability to hold your items if you need shopping help, and you’ll make many new friend at the presale that can give you shopping advice.

+ WHAT SHOULD I BE DOING DURING SALE WEEK?

Other than shopping for your own family, you can let your friends know about the sale! Spread the word that you are selling your items along with lots of other folks. Your personal invitation can mean more than a Facebook ad. You can also track your inventory online and dream of the treat you’ll give yourself when you earn your money!

+ WHAT HAPPENS THAT HAPPEN TO MY ITEMS THAT DON'T SELL?

If you would like to pick up your unsold items, you must pick up your items Saturday afternoon. You will be responsible for locating all of your unsold items. Any items that are not picked up by the end of pick-up will become sole property of Pigtails & Cowlicks. Items will be donated to organizations that will be able to distribute them to families that will be blessed by them. Sorry, there are no exceptions as we do not have any facilities to store the items.

+ WHEN WILL I RECEIVE MY CHECK?

We know you’re ready for it, and we will get it out to you ASAP! Checks will be emailed the Tuesday following the sale using Deluxe eChecks.